How do I remove the subscription button on articles? Open

  • User image
    John Smith

    I don’t want my users to be able to follow articles on my Help Center. Can you please show me how to remove the subscription button that displays on my articles?

  • User image
    Vera Yang

    No problem. You can do this by removing the subscribe helper from the article page’s code. Just follow the instructions below:

    To remove the code snippet

    1. Within the Help Center, select Guide admin > Customize design.
    2. One your live theme, select View theme.
    3. Click the options menu (edit_menu_icon), and select Edit code.
    4. From the templates, select article_page.hbs.
    5. Identify the subscribe helper and remove its reference and any associated wrapper.

    subscribe_helper

  • User image
    John Smith

    Thank you for confirming! I’ll give that a try and let you know how it goes.

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