Will Gates

Will Gates

Member since 03 May 2020
Total activity 46
Last activity 1 day ago
Following 1 users
Followed by 1 users
Votes 1
Subscriptions 1

Activity overview

Latest activity by Will Gates

  • Will Gates created an article,

    Using your own theme assets

    You can upload assets, such as images and files, to any of your Help Center themes.

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  • Will Gates created an article,

    Previewing theme changes locally

    You can export a theme’s files from Guide and work on the files offline in your favorite editor.

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  • Will Gates created an article,

    Editing and compiling styles using Sass

    When editing theme styles you can update the style.css file directly, either through Zendesk Guide or locally using your favourite code editor. Alternatively, you can work with the Sass source file...

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  • Will Gates created an article,

    Editing CSS and JavaScript

    You can customize your Help Center’s stylesheet and add your own custom JavaScript code. For tips, tricks and other helpful resources, refer to the following articles:

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  • Will Gates created an article,

    Installing the app

    The Knowledge Capture app is installed by default with any Guide plan and Support Team, Professional, or Enterprise.

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  • Will Gates created an article,

    Allowing Zendesk to send email on behalf of your email domain

    You can set up your custom email domain to verify that Zendesk can send email on behalf of your email server.

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  • Will Gates created an article,

    Accessing your Help Center themes

    You can access your Help Center themes from the Themes page. You can access options for managing the theme by clicking the menu on the theme or you can open a theme to edit the branding, code, or a...

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  • Will Gates created an article,

    Adding the Web Widget to a website

    The Web Widget can be added to any page of your website or to your Help Center.

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  • Will Gates commented,
    1. Community
    2. Feature requests
    3. Allow categories in Help Center to include images

    That is a great question.

  • Will Gates created an article,

    Using the article editor toolbar

    The Help Center article editor contains a toolbar you can use to format your knowledge base articles. The article toolbar is not the same as the toolbar that appears in community posts.

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