Stan Jobs

Stan Jobs

Member since 13 May 2018
Total activity 46
Last activity 1 day ago
Following 1 users
Followed by 1 users
Votes 1
Subscriptions 1

Activity overview

Latest activity by Stan Jobs

  • Stan Jobs commented,

    You can breath again, Danel because we are excited to announce that scheduled publishing is now available in Guide Enterprise!

  • Stan Jobs commented,

    Hi everyone. This feature has been prioritized and is on the roadmap for development. We don’t have an ETA to share yet, but stay tuned and we’ll share updates as they become available.

  • Stan Jobs commented,

    Hey Maria! Yeah it’s cool right? Feel free to request features that would be most helpful to you and we’ll do our best to help you out.

  • Stan Jobs created a post,

    I'd like a way for users to submit feature requests

    You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...

    • Edited
    • 2 comments
    • 2 followers
    • 1 vote
  • Stan Jobs created an article,

    Allowing agents to edit and delete posts

    All signed-in users can add posts to community topics. Only Guide managers, and users with moderator rights, can edit and delete posts by default.

    • 0 comments
    • 0 followers
    • 5 votes
  • Stan Jobs created an article,

    Allowing unsafe HTML in articles

    By default, Help Center quarantines unsafe HTML tags and attributes in articles to reduce the risk of somebody introducing malicious code. Unsafe HTML is not stripped from the articles on the serv...

    • 0 comments
    • 0 followers
    • 0 votes
  • Stan Jobs commented,

    Thanks for taking the time to share this feedback with us!

  • Stan Jobs created an article,

    Introduction to the Zendesk API

    An API, or Application Programming Interface, is a tool for software applications that acts as an intermediary and allows them to talk to one another. Each time you use an app like Zendesk, send an...

    • 0 comments
    • 0 followers
    • 0 votes
  • Stan Jobs created an article,

    Understanding where you can use Answer Bot

    Answer Bot functionality is available in a number of Zendesk products and integrations. This article is a guide to all the ways you can use Answer Bot, and where to find more information on adding ...

    • 0 comments
    • 0 followers
    • 0 votes
  • Stan Jobs created an article,

    Flagging articles with the app

    On Guide Professional and Enterprise, agents can use the Knowledge Capture app in the Support agent interface to add feedback to flag existing articles. If a ticket reveals missing or incorrect inf...

    • 0 comments
    • 0 followers
    • 1 vote