Aaron Musk

Aaron Musk

Member since 02 January 2018
Total activity 46
Last activity 1 day ago
Following 1 users
Followed by 1 users
Votes 1
Subscriptions 1

Activity overview

Latest activity by Aaron Musk

  • Aaron Musk commented,

    Yes, it would. Because the promoted_articles object collection is not available on that page template, you can use micro-templating to create the list of promoted articles instead.

  • Aaron Musk created an article,

    Adding multiple templates to your theme

    By default, there is one page template each for article, section, and category in a theme. You can create up to ten additional page templates each for articles, sections, and categories.

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  • Aaron Musk created an article,

    Viewing community moderator activity

    Guide managers can see all community activity in moderation activities.

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    • 33 votes
  • Aaron Musk created an article,

    Customizing list styles

    Use .list-unstyled to remove the default styling from <ol> and <ul> elements.

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  • Aaron Musk created an article,

    Importing Google Docs as articles

    You can import Google Docs into your Guide knowledge base. You can import up to 100 docs at a time. This is a great way to add new content or migrate existing content to your knowledge base.

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  • Aaron Musk created an article,

    Rendering HTML using JavaScript

    When Zendesk’s Curlybars templating language can’t generate the desired HTML, our JavaScript-based micro-templating system steps in.

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    • 3 votes
  • Aaron Musk created an article,

    Activating your Help Center

    When you’re ready, you can activate your Help Center and make it live for end users. You must be a Zendesk Support administrator to enable Help Center. Guide Managers who are not Support administra...

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  • Aaron Musk created an article,

    Understanding how Answer Bot works

    How does Answer Bot process natural language?

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  • Aaron Musk created an article,

    Creating articles with the app

    On Guide Professional and Enterprise, agents can use the Knowledge Capture app in the Support agent interface to create new articles using pre-defined templates. If a template does not exist, agent...

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    • 1 vote
  • Aaron Musk created an article,

    Enabling Google Analytics for your Help Center

    You can use Google Analytics to track Help Center traffic. Enabling it involves getting the tracking ID from Google Analytics and then adding it to the Help Center.

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